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When I served as a District officer, I often told club leaders
they should be thankful for problems—in fact, they
should pray for problems.
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Why? Because leadership is not developed when everything goes
according to plan. Some of our most valuable leadership skills
are learned when we face adversity, solve problems, manage
conflict, make difficult decisions, and deal with the
unexpected.
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Helpful Tip
The next time something goes wrong, before immediately jumping
into solution mode, ask yourself:
“What leadership skill is this problem giving me the
opportunity to develop?”
After the problem is resolved, take five minutes to think about
what happened, what worked, what you might do differently, and
what you learned. That short reflection can turn an unpleasant
experience into a valuable leadership lesson.
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What’s New?
Try changing the way you think about problems. Instead of seeing
every difficulty as something that has gone wrong, consider it
an opportunity to develop a leadership skill you might not learn
any other way.
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An uneventful leadership term may be comfortable. A challenging
one may teach you far more. The goal is not to avoid every
problem. The goal is to become the kind of leader who knows
what to do when problems arrive.
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When Things Go Wrong, Leadership Begins
Imagine serving an entire year as a club or District officer and
everything goes perfectly. Every meeting runs smoothly. Every
officer does exactly what is expected. Members always get along.
Speakers never cancel. Deadlines are never missed. Nobody
complains. Nothing unexpected happens.
You might have a wonderful year.
But how much would you really learn about leadership?
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Leadership is not really tested when everything goes according
to plan. It is tested when it doesn't.
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Consider These Situations
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A speaker cancels at the last minute.
How do you adjust the program and keep the meeting moving?
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Two members disagree.
How do you address the conflict without making it worse?
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A carefully planned project is not working.
Do you continue, modify the plan, or start over?
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A reliable officer suddenly cannot fulfill a
responsibility.
How do you keep things moving without creating resentment?
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A member becomes discouraged.
Can you listen, understand the real problem, and help that
member move forward?
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These situations aren't interruptions to leadership.
They ARE leadership.
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What Can a Problem Teach You?
Problems force us to use leadership skills that may remain
undeveloped when everything is running smoothly. Every challenge
can provide an opportunity to practice one or more important
skills.
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Challenge
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Leadership Skill
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Plans suddenly change
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Adaptability
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Members disagree
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Conflict resolution
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No obvious solution exists
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Problem-solving and creativity
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A difficult decision must be made
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Judgment and decision-making
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Someone needs support
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Listening and empathy
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Everything seems to go wrong at once
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Resilience and composure
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The Problem Isn't Always the Real Problem
One of the most valuable leadership lessons is learning to look
beyond what first appears to be wrong.
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A member who repeatedly misses assignments may not be
irresponsible. Perhaps the person is overwhelmed.
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An officer who seems uncooperative may not understand what
is expected.
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A conflict between members may actually be the result of
poor communication.
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A club struggling with membership may not simply need more
guests. It may need to examine why current members are not
staying.
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Good leaders don't just ask,
“How do I make this problem go away?”
They also ask,
“Why is this happening?”
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Don't Waste a Good Problem
Once the immediate problem has been solved, there is still one
important step left: learn from it.
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What happened?
What did I do well?
What could I have handled differently?
What did I learn about other people?
What did I learn about myself?
What will I do differently the next time?
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Reflection turns an unpleasant experience into a leadership
lesson. Sometimes the most important lesson is simply
discovering, “I can handle this.”
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Pathways Is a Practice Field
Pathways gives us opportunities to learn leadership concepts,
but Toastmasters gives us something even more valuable:
a place to practice them.
Serving as a club officer, mentoring another member, leading a
team, organizing an event, conducting a meeting, completing a
project, or simply working with different personalities gives
us opportunities to encounter real leadership challenges in a
supportive environment.
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You can read about conflict resolution. You can study
problem-solving. You can learn the principles of delegation.
But sooner or later, you need a real problem before you discover
whether you can actually use those skills.
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Turn the Problem Into a Pathways Project
There is another benefit to the leadership problems you
encounter: they can become the foundation for a
Pathways project. The challenge you are already working
through may give you a real-life situation in which to practice
the skills a project is designed to develop.
Instead of looking for an artificial situation to satisfy a
project requirement, look at what is happening in your club,
workplace, community, or volunteer activities. You may already
have the perfect opportunity.
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A conflict can give you experience in
communication, listening, negotiation, and conflict
resolution.
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An event that suddenly goes off track can
test your planning, organization, problem-solving, and
adaptability.
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Helping a struggling member can strengthen
mentoring, listening, and interpersonal communication
skills.
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Leading a committee or team can develop
delegation, communication, organization, and team
leadership.
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Solving a recurring club problem can give
you an opportunity to analyze a situation, develop a plan,
lead others, implement a solution, and evaluate the results.
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And don't overlook the experience after the
problem is solved. What happened can become the subject of a
speech. Tell the story of the challenge, explain the choices you
made, describe what worked and what didn't, and share what you
learned about leadership—and about yourself.
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Your next Pathways project may already be happening.
It just happens to look like a problem.
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Bottom Line
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So, should you really pray for problems?
Maybe not for disasters!
But don't wish for a leadership experience completely free of
challenges, either. Problems make us think. They make us adapt.
They test our communication, judgment, patience, creativity,
and resilience. Sometimes they reveal abilities we didn't even
know we had.
When a problem arrives, don't just ask,
“Why did this happen to me?”
Ask,
“What is this going to teach me?”
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QUICK REMINDER
Problems test leadership.
Look for the cause, not just the symptom.
Ask what the experience can teach you.
Turn real challenges into Pathways opportunities.
Reflect after the problem is solved.
Don't just survive your problems. Learn from them.
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Resources
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My Pathways Website
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Pathways Pointers Index
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Visit My Pathways Website for practical information:
Pathways Pointers, Pocket Guides, meeting-role guidance,
and resources to help you continue your Toastmasters journey.
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https://my-pathways.info/
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